Monday, April 20, 2009
Communicating in the Workplace by Matt O'Shaughnessy
Being able to effectively communicate is not only important in the workplace, but it is important in life. If you can effectively convey your ideas and thoughts to others it puts you in a great position. In the workplace, employees have to talk to a wide range of different people, including clients, supervisors, co-workers and suppliers. Therefore, it is worthwhile to think about the importance of effective communiation and to think about ways to accomplish it. Here are five tips for effective communication in the workplace.
Be Clear
Make sure you get your point across in a manner in which the person you're talking to knows exactly what is expected of them. This can save a lot of headaches later in the day when your co-worker didn't do what you wanted them to do because you didn't effectively tell them what to do.
Get to the Point
Don't beat around the bush. Not only are you wasting everybodys time but its annoying to listen to somebody who takes 15 minutes to explain something that could have been explained in 5.
Be Personal
Getting to the point ,however, does not mean communicating in a cold, unfriendly manner. Let your audience know you care about them as an individual too not just a co-worker, and that their input and opinions are highly valued.
Listen
Communicating is not a one way street. You have to be able to listen as well as communicate or else no one will ever want to talk to you because you seem close minded. You have to be able to do both.
Think Before You Speak
Don't rush into speaking, think about what you want to say, think about the best way to say it, then go ahead and say it. If you can do this you can avoid misunderstandings, and in times of hostility, you can keep yourself from saying something you might later regret.
References: Burris, Skylar. "Six Steps Towards Effective Communication at Work." 18 November 2008. April 19 2009. http://www.associatedcontent.com.
How to Take Effective Notes by Evan Grant
Taking notes isn’t always a simple task, especially when the speaker is talking really fast. It’s easy to fall behind and miss valuable information so learning how to take effective notes is a very important skill to have.
The first thing to keep in mind when you start taking notes during a lecture or a business meeting is that you aren’t supposed to write everything down. If you try writing everything the speaker is saying you will quickly find yourself playing catch-up for the entire speech.
To effectively write down the key information from any speaker you must abbreviate abbrev. abbr. Write down as little of each word as possible, while making sure it is still readable. Stay away from full sentences, use words or phrases that will trigger a memory of what was said. If you do find yourself falling behind, leave an empty space where you were writing so you can fill in the gap later.
Michael Hyatt, the CEO of Thomas Nelson Publishers, indents his notes from the left margin a bit so he can add symbols next to his writing. These symbols are as follows:
* Place an asterisk by important information.
? Place a question mark by information that requires further clarification.
[ ] Place a box by “to do” items and put a checkmark in the box once it is finished.
( ) Place a circle by tasks that you asked others to complete and checkmark it once it is finished.
Works Cited:
Williams, Richard S. "HOW TO TAKE EFFECTIVE NOTES." Washington State University - Pullman, Washington. 20 Apr. 2009. http://www.wsu.edu/~sarek/notes.htm.
Picture found at: http://pro.corbis.com/images/42-17144110.jpg?size=67&uid={47C010C3-4D01-42BD-860C-D089D4CE5035}
Email Etiquette by Daniel White
Etiquette is something that should be taken very seriously when composing an email, especially if it is a superior or someone that you do not know.
Clarity is the most important component of an email. In order for an email to be understood, the message should be simple and direct getting to the point right off the bat. You can start this off by having an effective subject line as it will then give the recipient the opportunity to prioritize the email.
Another important aspect of the email to consider is that the majority of professionals see their email account as business, therefore it is important that you do not write unnecessarily long paragraphs. You do not want to be wasting the recipients time if it is only a simple question you have to ask.
It is important to be friendly and cordial, however, it is important to stay away from jokes or witty remarks because they may not come off appropriately in an email.
As per attachments, it is important that you do not attach something to an email the first time that you contact someone (unless specifically asked to do so) because the recipient may see your email and instantly think it is junk and then delete it. You should initially write them and introduce yourself and say that you wish to send something as that way they will expect the attachment and it will not get lost. Also, do not send large files such as huge photographs unless you state that the files are large because then it is the readers choice whether or not to open the file.
Email Etiquette is something that can easily be looked over with text messaging being at such a high level in present time, therefore it is extremely important that your email is composed correctly and courteously.
The following is a youtube video which goes over a few other important aspects of email etiquette.
Work Cited
The OWL at Purdue (1995-2009). Email Etiquette. Retrieved April 19, 2009 from: http://owl.english.purdue.edu/owl/resource/636/01/
Image retrieved from
Sarcasm at Work By Cedric Cummings
Know who your audience is: You have to be aware who is around and what kind of sense of humor they have. If you are in a room full of people that you are not familiar with, your sarcasm may come off as offensive and they may not approve of you too much.
Edit your remarks: If you are like me and can make a sarcastic remark without having a thought, we need not forget this tip. Always edit your sarcastic comments because some talk is better off left outside.
Those are a couple of tips that should keep you out of too much trouble when walking that fine line of sarcasm. Here is a video to follow up with my tips:
Sunday, April 19, 2009
Different Document Layouts by Jennifer Flowers
Thursday, April 16, 2009
The Power of List Writing(Schindler's List) by George Erkvania
However, the one particular list that I want to talk about in this post did not make people better, or made them more organized or reliable. This list saved hundred people’s lives.
“It saved 801 men from gas chambers-it’s incredibly moving piece of history”- Library co-curator Olwen Pryke said. The document was found in Library in Sydney.
Schindler’s list consists of thirteen pages of fragile, yellow paper, in which are typed the names and nationalities of 801 Jewish people. The list of Jewish names were put together in order being described as one of the most powerful documents of the 20th century.
“Only a life lived for other is a life worthwhile” – Albert Einstein. Oscar Schindler is the man who could proudly say that his life was worthwhile.
“Schindler’s list is a story of the remarkable man, a card-carrying Nazi, who outwitted SS and Hitler to save more Jews from the gas chambers than any other during the World War ll"(http://www.auschwitz.dk/) .
The list was typed on 18 April 1945, in closing years of the War.
“Whoever saves one life.. saves the world entire”- Power of the list written by Oscar Schindler saved 801 Jews. Today there are more than 8,000 descendents of the Schindler-Jews living in Europe, Israel and US.
References: The Holocaust; Crimes, Heroes and villains website. (2008-2010) Retrieved on April 16, 2009.
From: http://www.auschwitz.dk/id2.htm
How to Overcome Writer's Block by Megan Clipse
Symptom #1 You have come across a last minute paper and wish to write it without any preliminary outlining or brainstorming.
- Cure-Jot down your primary ideas and connect them with smaller thoughts. This will also help you create a working outline as it is easily convertible and will give you a starting point to the paper.
Symptom #2 Boring, boring, boring! The topic you have to write about has no interest to you what so ever.
- Cure-Learn to personalize the topic more towards your liking. If possible interlink it to something you enjoy and the writing will flow much easier.
Symptom #3 You are in a rush and deep down really do not want to spend the time to write.
- Cure-Give in to the idea that you absolutely must write this assignment either way.
Symptom #4 You are anxious to get started
- Cure-Develop rituals and success strategies to relax nerves. Examples are chewing gum, listening to music, etc.
- Focus your energy to the task at hand!
Symptom #5 What most college students feel at one point or another----STRESS!
- Cure- Just BREATHE! Take a moment to stop, stretch, and focus your breathing to calm yourself. Think of calming thoughts so as to not get even more worked up over the writing.
For more general tips and strategies for Writer's Block you should check out this site: http://owl.english.purdue.edu/owl/resource/567/02/
References:
The OWL at Purdue (1995-2009). Writer's Block/Writer's Anxiety. Symptoms and Cures for Writer's Block. Retrieved April 17, 2009 from: http://owl.english.purdue.edu/owl/resource/567/01/
Ehow.com (2009) How to Overcome Procrastination and Writer's Block. Retrieved April 17, 2009 from: http://i.ehow.com/images/GlobalPhoto/Articles/2162125/Procrastination-main_Full.jpg